How to Make New Clients Happy

Many people know that the customer experience is important. However, most people don’t really know how to get it done. That’s the black hole of insight. My goal is to teach you how to make prospects into happy clients.

Clients that will keep coming back and again. Clients that will spread the word on how great it is to work with you!

Why Is It So Important?

Multi-ethnic casual people holding the tabletHow your business grows is a direct result of the experience prospects have with you as you turn them into clients. It doesn’t matter what business you’re in. The quality of the prospect’s experience translates directly into your ability to acquire and retain them as clients.

What This Program Does….

We live in an age of distraction. That means your prospects are barraged with options, offers and media noise like never before. To be successful, you need to engage prospects, retain their interest and drive their true loyalty. But with so many options competing for their attention, your customer experience has to stand out from the rest.

Very few healers and lightworkers have ever described, much less designed the experience they want their customers to have. They have no idea how to get started, how to do it.

If this is true for you, chances are the customer experience is fragmented, inconsistent, and frustrating for your prospects. You may be making life difficult for them in ways that you may not be aware of.

Help is here! This Basics program shows you how to create an amazing experience for your prospects so that you can turn them into life-long clients.

What is covered....

After doing the exercises, you will be able to: 

  • Review your website for usability and user friendliness
  • Define your “bestest tribe” and how you’re to reach them
  • Fashion your inclusion policy and how to implement it
  • Develop your initial conversation script
  • Create a standard agreement and automate the signing
  • Produce your Welcome Packet
  • Automate your new client information gathering
  • Determine the best way to accept payment
  • Set up your site for e-commerce
  • Design feedback and testimonial vehicles

Content of Basics: Make Prospects into Happy Clients

There are two versions of the program.

            

The basic version of the program contains: 

  • 140 page eBook
  • Worksheets
  • Visual maps
  • Done-for-You Sample Intake Processes
  • 30-day E-mail Accountability

Select This Option for $247.00

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Or,   

This version of the program contains: 

  • 140 page eBook
  • Worksheets
  • Visual maps
  • Done-for-You Sample Intake Processes
  • 30-day E-mail Accountability
  • 1 45-min strategy implementation call

Select This Option for $347.00

Button selecting item for purchase.

 

 

  • What Clients Have Said

    Picture of Sarah Lynn for Testimonial page.

    Just a quick message to say it has been a pleasure to work with you Lilia over the last few months, and I have looked forward to each call. It’s been great having someone to hold me account able to my "homework" but without judging me in any way. Sarah Lynn /Emerald Dreams Online

    Sarah Lynn http://emeralddreamsonline.com/

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    Not Sure Yet?

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    Warm Hugs!